{"id":2012,"date":"2021-01-12T14:12:19","date_gmt":"2021-01-12T11:12:19","guid":{"rendered":"https:\/\/turizmpress.com\/en\/?p=2012"},"modified":"2021-01-12T14:12:23","modified_gmt":"2021-01-12T11:12:23","slug":"cathay-pacific-launches-whatsapp-customer-care-service","status":"publish","type":"post","link":"https:\/\/turizmpress.com\/en\/regions\/asia-pacific\/cathay-pacific-launches-whatsapp-customer-care-service\/","title":{"rendered":"Cathay Pacific launches WhatsApp customer care service"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">As part of the airline&#8217;s commitment to offer a great customer experience, today Cathay Pacific announces the opening of WhatsApp as a channel for customers to contact the airline whenever they need to.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>Cathay Pacific customers can now reach out to the carrier in Hong Kong over WhatsApp to receive information on a range of enquiries relating to their bookings.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers with a Hong Kong phone number beginning with the Hong Kong prefix +852 can chat with Cathay&#8217;s Customer Care team by messaging on +852 2747 2747. Assistance is available 24 hours a day, seven days a week in English and Chinese.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In addition to receiving information and assistance for general booking and ticketing queries, customers can use the service for enquiries relating to Cathay Pacific\u2019s frequent-flyer programme, Marco Polo Club, as well as its rewards programme, Asia Miles.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The new service is part of Cathay Pacific\u2019s efforts to provide passengers with as much choice as possible when it comes to their customer service needs.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As part of the airline&#8217;s commitment to offer a great customer experience, today Cathay Pacific announces the opening of WhatsApp as a channel for customers to contact the airline whenever they need to. Cathay Pacific customers can now reach out to the carrier in Hong Kong over WhatsApp to receive information on a range of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":705,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_FSMCFIC_featured_image_caption":"","_FSMCFIC_featured_image_nocaption":"","_FSMCFIC_featured_image_hide":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"Cathay Pacific launches WhatsApp customer care service #CathayPacific #HongKong 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