Icelandair has announced today its partnership with Cover Genius, the global insurtech leader whose insurance distribution platform provides protection for customers of the world’s largest online companies, to offer embedded “Covid Plus” Cover for their worldwide customers, launching in Europe and Americas and Canada following soon. The Icelandair “Covid Plus” Medical Cover will be available through integrating with XCover – Cover Genius’ award-winning global insurance distribution platform – and has been specially tailored for Icelandair global customers and ensures that travellers and their travel companions are covered if they get COVID-19 or another illness or injury while travelling, or if they need medical assistance while they are overseas.
Icelandair will thus become the first airline to offer all their customers COVID protection through Cover Genius that will give them peace of mind when booking knowing that they’re covered if they get COVID-19 prior to or during their trip.
Icelandair’s global customers will also benefit from the insurtech’s award-winning claims technology, that delivers industry high NPS of 65+ which simplifies the claims process and pays out claims instantly in 90+ currencies.
“As a leading international airline, our mission is to offer our passengers the best services both on the ground and in the air. Our integration of Cover Genius’ XCover platform into our booking process means we can now offer our passengers and their travel partners peace of mind during their travel” said Birna Ósk Einarsdóttir, CCO Sales and Customer experience of Icelandair.
“We are proud to partner with Cover Genius, a customer centric brand by bringing an end-to-end solution and world-leading technology to overcome traditional insurance barriers.”
Peter Smith, Head of Travel Partnerships, EMEA at Cover Genius comments, “It’s been Cover Genius’ mission from the get-go to help the world’s largest technology companies to offer tailored protection to their worldwide customers. We have recently partnered with the likes of Skyscanner, Despegar, Booking Holdings, Intuit, eBay, Wayfair and others who have integrated XCover to embed insurance, including instant payments of approved claims, to make sure that customers get back on their feet quickly when things go wrong. We are very excited to partner with Icelandair, a leading airline with its hub in Keflavík, Iceland with substantial US bookings, who prioritise their customers’ safety and loyalty through the use of our XCover platform and we look forward to expanding our relationship to restore confidence for travellers all over the world.”
This post was published on 27 April 2021 11:34 pm