Trip.com Group, a leading global travel service provider, and Hopper partner to launch Price Freeze on Trip.com’s European and US sites. Trip.com Group is the first OTA to partner with Hopper Cloud, Hopper’s B2B initiative, in the North America and Europe markets.
Empowering customers with new flight booking options, Price Freeze helps travelers save money by protecting them from pricing volatility when booking their next trip. By paying a small fee upfront, Trip.com users will be able to freeze a flight price for up to 14 days. This gives users the chance to check with their travel companions and finalize plans before booking the trip.
With increased travel demand and rising jet fuel prices, Hopper is expecting domestic and international airfare to increase, reaching pre-pandemic levels. Price Freeze on Trip.com gives users the opportunity to lock in prices ahead before prices surge.
Price Freeze is a win-win for customers that ensures they always get the best deal. If a Trip.com user freezes a flight and prices go up, we cover the difference up to a set amount. If the price goes down after the user freezes, they pay that new lower price.
“Travel is rebounding and as international borders continue to open, we’ll see prices increase to match demand,” said Yudong Tan, CEO of the Flight Business Group, Trip.com Group. “At Trip.com Group we are constantly seeking out ways to bring benefits to travelers, with this new Price Freeze feature, powered by Hopper, we are giving our customers more ways to save money when they book flights.”
“Travel fintech has the potential to generate $200 billion in customer spend annually,” said Fred Lalonde, CEO and Co-Founder of Hopper. “These products have the ability to generate incremental revenue for brands, while offering customers the flexibility and transparency they want from the travel industry. ”
Hopper is powering the Price Freeze feature as part of its B2B initiative, Hopper Cloud. Through this initiative, any travel brand can integrate and seamlessly distribute Hopper’s suite of fintech products or travel agency content.
Price Freeze will be available on Trip.com Europe and North America sites in early 2022 accessible in-app, on mobile browser and desktop.