AirAsia to accept only fully-vaccinated guests on its flights

In preparation for the full resumption of its domestic and subsequently international flight services, AirAsia Malaysia (flight code AK) has made it mandatory for only completely vaccinated adult guests to be allowed to board its flights, effective immediately. Guests under the age of 18 if unvaccinated or partially-vaccinated must be accompanied by fully-vaccinated parents or guardian.

This is part of the airline’s Covid-19 mitigation plan to ensure the highest safety standards for all guests and employees. All AirAsia flights are operated only by fully-vaccinated crew and this applies to ground operations and baggage handling staff as well.

AirAsia has also made it mandatory for all guests to check-in via the airasia Super App as this allows them to pass through the airport clearance and boarding process with an e-Boarding Pass that will significantly reduce physical interaction including via paper and is key in curtailing the spread of Covid-19 and other viruses. Subject to certain exceptions, check-in fees shall apply for check-in at the airport check-in counter.

Guests just need to download the airasia Super App on their smartphones and make full use of the app. Apart from checkin-in, it is the only all-in-one app that guests would need for their journey – from flight to hotel bookings, checking in, health document verification, through to boarding with the e-Boarding Pass, contactless boarding with FACES and inflight services onboard.

AirAsia has undertaken numerous contactless technological innovations and improvements that provide for enhanced comfort and a hassle-free door-to-door experience for guests.

AirAsia Malaysia CEO Riad Asmat said: “The decision to accept only fully vaccinated guests for boarding is made in the best safety interest of our guests and employees. All our flights are operated by only fully-vaccinated pilots and cabin crew and this applies to all our ground services as well. We have also put in place numerous service enhancements and integration via the airasia Super App.